Frequently Asked Questions
Everything you need to know about your Plenaire India experience.
Are Plenaire India products suitable for sensitive skin?
Yes, our formulations are designed with clean, gentle ingredients that prioritize skin health, making them suitable for all skin types, including sensitive skin.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, your package should arrive within 3 to 7 business days.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure online payment options including UPI, Credit/Debit cards, and Net Banking.
What is your return policy?
We accept returns within 7 days of delivery if the product is unused, unopened, and in its original packaging. Please contact our support team to initiate a return.
Are your products cruelty-free and vegan?
Absolutely. Plenaire India is committed to ethical beauty; all our products are 100% cruelty-free and do not contain any animal-derived ingredients.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.